1301 Mansfield Drive
Effingham, IL 62401
Phone: (217) 347-1011
(888) 756-3047
Fax: (217) 347-1033
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President and founder Louis Robbins was a schoolteacher when he was asked to spend his summer vacation working for a neighbor with a medical equipment and sales company. Armed with a background in accounting and a business minor from college, Robbins mastered his position as a medical equipment locator and quickly made the decision to change careers.

In May of 1997, Robbins opened NOVATEK Medical and focused on buying and selling small pieces of medical equipment. Although it began as a small, home-based brokerage business, the company now has 25 employees in six locations across the United States and offers a continually expanding list of equipment and services.

With a broad selection of refurbished medical equipment, NOVATEK has become known in the industry as a reliable provider of high-quality rental equipment at competitive prices. The company also offers a wide selection of parts for most items sold.

The number one goal at NOVATEK is to ensure customer satisfaction with every order. To be successful as a small business, NOVATEK depends on a commitment to provide exceptional customer service.

With locations in California, Nevada, Ohio, Tennessee and a corporate office in Effingham, Ill. NOVATEK is able to provide strong customer service to all time zones and regions around the country. When customers place an order for equipment, parts, rentals or service, they know they will receive a response in a very timely manner.

With plans on expanding beyond six offices in five states, Robbins is not interested in growth for the sake of growing. Growth is important, but good growth takes time. He carries the same philosophy today that helped him make NOVATEK a success: “If I can’t do it well, I don’t do it at all.“

Excerpts of our history were taken from a feature in the June 2008 edition of Medical Dealer Magazine.

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